Cancellation policy

Last updated: October 20, 2026

This policy explains how Boreal Pure subscriptions work. By starting a subscription, you agree to these terms.

What you get

  • Wild Haskap delivered automatically. You choose at checkout: 1, 2 or 3 pouches per delivery, every month, every 2 months or every 3 months. You can change the quantity or frequency later.
  • Every subscription is priced at 15% off our single-pouch price, which is $35.70 per pouch instead of $42 at current prices. Per delivery, that is $35.70 for 1 pouch, $71.40 for 2 pouches or $107.10 for 3 pouches.
  • Free shipping on every subscription delivery.

Discount codes for one-time purchases, such as first-order codes, can't be applied to subscriptions.

Automatic renewal and billing

Your subscription renews automatically until you cancel. You are charged for your first delivery when you check out. After that, the payment method on file is charged on each renewal date for the subscription price plus any applicable tax. Your order ships after the charge goes through.

We email you a reminder 5 days before every charge, with the date and the amount. If the price of your subscription changes, we will email you before the new price applies, and you can cancel or change your subscription before then.

Managing your subscription

You can manage your subscription online at any time from your account at borealpure.com. You can:

  • Skip a delivery or move it to a later date
  • Ship your next order early
  • Change your delivery frequency or quantity
  • Update your shipping address or payment method
  • Cancel

Changes made before your next charge date apply to that order. Changes made after an order has been charged apply to the following order.

How to cancel

You can cancel anytime, online, from your account. There are no cancellation fees and no minimum number of orders. You can also cancel by emailing info@borealpure.com.

Cancelling stops all future charges. An order that has already been charged will still ship. We will email you to confirm your cancellation.

If a payment fails

If we can't charge your payment method, we will retry the charge and email you so you can update your card. If the payment still can't be processed after several attempts, your subscription will be cancelled and we will let you know. You can restart it anytime.

Questions

If you have a question about your subscription or an order, email info@borealpure.com. We're happy to help.